Frequently
Asked
Questions

  • At any time, we may have original Darklings available in our shop or you could order a Custom Darkling!

  • Custom Darkling Orders are always possible!

    What does that mean?
    It means that depending on our commitments at any given time, we might be able to take on your one-of-a-kind Darkling Doll dreams!

    Fill out our Custom Order form and tell us what thoughts and ideas you have. We're experienced in the process from start to finish!

    What if Custom Orders are closed?
    You can still submit a Custom Order form! You just may not hear back from us as quickly as you would if they're open.

    Tell us your vision:

    Make sure you check your responses before submitting! This is how we will determine if your vision is something we feel we can do justice.

    We will get back to you via the contact information you provided to let you know if we've accepted, declined, or need more info.

    Accepted (+ Waitlist):

    Congratulations! Your commission is now accepted and you're either on the waitlist, or you're onto the consultation.

    Declined:

    There's a handful of reasons we may decline a commission. Maybe we feel your vision would be better in the hands of another doll artist, or maybe our open slots have filled up. We will always do our best to let you know the reason why!

    Need More Info:

    If we have any questions about your vision, we will reach out to you for further correspondence to make a determination.

    Consultation:

    This is the fun part where we fully flesh-out your Darkling Doll together! We'll talk to you about any inspiration, ideas, and details you have in mind and come up with a plan to bring your Darkling Doll to life!

    Consultation information is used to:
    - Make your design sketch (if applicable)
    - Create a supply list for us
    - Build your invoice & Determine pricing

    Confirmation:

    Within a few days, we'll reach out to you for confirmation and provide you with your invoice.

    Once your deposit is paid, all that's left for you to do is get excited for when we send you updates on your newest addition!

    Deposits are always 50% of the total invoice.

  • You have a one of a kind Darkling that can never be replaced. Please remember these important tips to keep your Darkling looking fantastic forever! 

    🚫 NO Direct Sunlight - They will fade and plastics, vinyls, and glues may warp or melt.

    🚫 NO Water - Water will cause organic hair to melt and create stains on clothing and painted surfaces.

    ✅ Light dusting is OK! Just be careful.

    ✅ You can gently comb/tame hair if it becomes unruly.

    Apologies if your Darkling runs around at night. We don't always know what they get into. 😈

  • This isn't a standard easy answer, but we can provide a range. Basic services and common clothing on a doll will be less expensive than a doll that requires a lot of costuming to achieve the right look.

    A good scale is $200 to $500 depending on the complexity of the project.

    We are happy to discuss your ideas or collaborate with you if you aren't sure exactly what you're looking for!

  • We love G1 and G2 Monster High dolls, but we also love a challenge. We’re actually working on our very own original BJD and hope to release it soon!

  • Sometimes, but we don’t currently have any regular carriers of our work. We do however occasionally attend art events and vend at those, so be sure to follow us around the net to catch us at a show!

  • All of our merchandise is print-on-demand to prevent waste and reduce our eco footprint. This means that when you order merchandise, it’s printed just for you! Pretty neat, right?

    This also means you won’t be seeing 2 or 3 day delivery times for merchandise. If it’s been more than 10 business days, please reach out to us or Printful to get a better detailed look at why your order is taking longer than expected.

    Thanks for your patience while we do our best to take care of you and the planet too!